Privacy Policy
This Privacy Policy explains how Dental Snobs ("Dental Snobs," "we," "us") collects, uses, and shares information when you visit dentalsnobs.com, use our services, or communicate with us.
1) Information we collect
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Information you provide: name, email, phone number, practice/company details, billing details (if applicable), and any information you submit through forms, applications, surveys, or messages.
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Communications: emails, SMS/text messages, call recordings (if enabled), support requests, and other communications.
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Website and device data: IP address, device identifiers, browser type, pages viewed, referring/exit pages, and interaction data collected via cookies and similar technologies.
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Payment information: if you purchase from us, payments are typically processed by third-party payment processors. We do not store full payment card numbers.
2) How we use information
We use information to:
- Provide and improve our services, content, products, communities, and experiences.
- Respond to inquiries and provide customer support.
- Send administrative messages (confirmations, updates, security notices).
- Send marketing communications if you opt in.
- Conduct analytics and understand how our site and offerings are used.
- Prevent fraud, abuse, or security incidents.
- Comply with legal obligations and enforce our terms.
3) Text messaging (SMS)
If you opt in to receive text messages from Dental Snobs, we may send customer care messages (including reminders, updates, and support follow-ups) and marketing messages (including promotions and announcements).
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Opt-in: You opt in by submitting a web form and checking an SMS consent checkbox.
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Frequency: Message frequency may vary.
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Rates: Message and data rates may apply.
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Opt-out: Reply STOP to unsubscribe.
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Help: Reply HELP for assistance.
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Consent: Consent is not a condition of purchase.
We may use service providers (such as our CRM and messaging platform) to deliver these messages.
4) Cookies and analytics
We may use cookies, pixels, and analytics tools to operate our website, remember preferences, measure performance, and improve marketing.
You can control cookies through your browser settings. Some site features may not function properly if cookies are disabled.
5) How we share information
We may share information:
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With service providers that perform services on our behalf (hosting, analytics, CRM, SMS/email delivery, payment processing).
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With business partners if you request or consent to such sharing.
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For legal reasons if required by law, subpoena, or to protect rights, safety, and security.
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In business transfers (merger, acquisition, or asset sale).
We do not sell your personal information.
6) Data retention
We keep information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7) Your choices
Depending on where you live, you may have rights to access, correct, or delete certain personal information.
To opt out of marketing emails, use the unsubscribe link in the email. To opt out of SMS, reply STOP.
8) Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No system can be guaranteed 100% secure.
9) Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
10) Changes to this policy
We may update this policy from time to time. The “Effective date” above indicates when it was last updated.
11) Contact us
Questions about this Privacy Policy:
